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AU Small Finance Bank Reviews

Jaipur, Rajasthan

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AU Small Finance Bank Limited is a prominent Indian scheduled commercial bank and stands as India's largest small finance bank. Headquartered in Jaipur, Rajasthan (registered office) with its corporate office in Bandra Kurla Complex (BKC), Mumbai, the institution has evolved from a local vehicle finance company into a major player in the Indian banking sector. Founded in 1996 by Mr. Sanjay Agarwal, a merit-ranking Chartered Accountant and first-generation entrepreneur, the company originally operated as AU Financiers (India) Ltd, a non-banking financial company (NBFC) focused on asset financing. The company underwent a historic transformation when it received in-principle approval from the Reserve Bank of India (RBI) to establish a small finance bank, officially commencing its banking operations on April 19, 2017. In the same year, the bank went public and was listed on both the National Stock Exchange (NSE) and the Bombay Stock Exchange (BSE) under the ticker AUBANK. A major milestone in its growth trajectory occurred on April 1, 2024, when AU Small Finance Bank successfully completed the acquisition and merger of Fincare Small Finance Bank in an all-share deal, marking the first-ever merger between two small finance banks in India. Furthering its expansion, the RBI granted an in-principle approval on August 7, 2025, for the bank to transition into a Universal Bank, making it the first small finance bank in the country to receive such authorization. The core operations of AU Small Finance Bank are heavily anchored in retail banking, which accounts for the vast majority of its business segments, alongside wholesale banking, treasury operations, and other financial services. Its diversified product portfolio includes savings accounts, high-yield fixed deposits, current accounts, credit cards, and wealth management solutions. On the lending side, the bank provides vehicle loans, commercial loans, personal loans, home loans, and gold loans, maintaining its original mission of bridging the credit gap for small-scale entrepreneurs and underserved populations. The bank has also embraced technological innovation, launching its avant-garde digital banking platform, AU 0101, alongside specialized video banking services. As of early 2026, AU Small Finance Bank boasts an extensive distribution network featuring over 2,726 physical touchpoints across 21 states and 4 union territories, serving a customer base of more than 1.25 crore individuals with a workforce exceeding 59,000 employees. Financially, as of March 31, 2026, the bank reported a total balance sheet size of INR 1,91,797 crore and total deposits of INR 1,52,661 crore. Led by MD and CEO Sanjay Agarwal alongside Part-Time Chairman H R Khan, the bank continues to be recognized for its commitment to financial inclusion, corporate governance, and sustainable banking solutions across India.