Verified employee & interview reviews

Care24 Reviews

Mumbai, Maharashtra

4.5/ 5

2 reviews

Care24, legally registered under Aegis Care Advisors Private Limited, is a prominent healthcare technology company specializing in professional home healthcare services across India. Founded in May 2014 by a team of entrepreneurs including Vipin Pathak, Garima Tripathi, Abhishek Ravi Tiwari, Nikhilesh Ghushe, and Pranshu Sharma, the startup was established with a vision to transform the home medical care ecosystem in India. Headquartered in Mumbai, Maharashtra, the company initially focused on addressing critical care gaps for families who required regular health monitoring and assistance for elderly relatives or convalescing patients but faced geographic or professional constraints. The core operational model of Care24 revolves around deploying trained, certified, and fully verified medical professionals directly to patients' residences. Its comprehensive service suite encompasses geriatric care, oncology support, neuro-rehabilitation, infant care, post-operative recovery management, and corporate wellness solutions. Specifically, the organization provides background-verified attendants, specialized nursing professionals, and expert physiotherapists. To ensure a premium standard of medical and personal support, Care24 subjects its caregiving staff to an intensive 70-hour in-house training curriculum before deployment. This preparation covers technical healthcare protocols alongside essential compassionate care and companionship practices, ensuring safety and quality for vulnerable demographics. Over its operational history, Care24 significantly scaled its geographical footprint. From its initial presence in Mumbai, it systematically expanded its service delivery networks into other major Indian metropolitan corridors, including Delhi-NCR and Bangalore, facilitating millions of successful patient visits. This structured growth attracted notable institutional investment. The enterprise raised approximately $11.3 million across multiple financing rounds, backed by prominent venture capital entities such as Elevation Capital (formerly SAIF Partners), India Quotient, and Japan’s Dream Incubator. This capital influx enabled continuous infrastructural and technological advancements, positioning Care24 competitively alongside major domestic home healthcare aggregators like Portea, Click2Clinic, and Zoctr. A major milestone in the company’s trajectory occurred in 2021 when Care24 was strategically acquired by the Japan-based SIPS Group. Through this integration, Care24 began collaborating closely with Yushokai Medical, one of Japan's leading home healthcare providers with extensive operational experience in Tokyo. This transition allowed Care24 to incorporate sophisticated Japanese training methodologies, structured care plans, and advanced operational standards into the Indian home care segment. By leveraging this international medical expertise alongside a robust localized network of caregivers and dedicated care managers, Care24 has successfully elevated clinical outcomes and enhanced the overall quality of life for long-term and chronic-condition patients seeking affordable, world-class medical attention within the comfort of their homes.