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CSC e-Governance Reviews

New Delhi

4.7/ 5

3 reviews

CSC e-Governance Services India Limited is a Special Purpose Vehicle (SPV) incorporated on July 16, 2009, under the Companies Act, 1956. Established by the Ministry of Electronics and Information Technology (MeitY), Government of India, the company was created to oversee, monitor, and manage the implementation of the Common Services Centers (CSCs) Scheme across the country. Operating as a critical component of the National e-Governance Plan (NeGP) and subsequently the Digital India programme, the CSC SPV provides a centralized collaborative framework to ensure the systematic viability and long-term sustainability of the network. The primary mission of CSC e-Governance Services is to establish dependable and ubiquitous IT-enabled citizen service points. These centers bridge the digital divide between rural and urban India by delivering a comprehensive bouquet of digital services directly to villages. The network offers extensive access to e-services, including essential government-to-citizen (G2C) and public utility services, social welfare schemes, financial inclusion and banking services, health care diagnostics, and agricultural assistance. Furthermore, CSCs provide a variety of business-to-consumer (B2C) services and actively drive digital, financial, and legal literacy programs through initiatives like the CSC Academy. To broaden outreach, the government launched the CSC 2.0 scheme in 2015, targeting the expansion of the network to cover all 2.5 lakh Gram Panchayats nationwide, utilizing localized help desk support and maximizing commission sharing to empower local Village Level Entrepreneurs (VLEs), with a particular focus on encouraging women entrepreneurs. Administratively and financially, the company is registered as an unlisted public limited company with its headquarters located at Electronics Niketan, 6, CGO Complex, Lodhi Road, New Delhi. While initiated by MeitY, which maintains a strategic "golden share" for regulatory oversight and management control, public records classify it as a non-government company limited by shares, as the majority of its equity is distributed among major commercial banks and financial institutions, including Axis Bank, HDFC Bank, and the Bank of India. The company operates at a significant commercial scale; for the financial year ending March 31, 2025, CSC e-Governance Services India Limited reported an annual operating revenue of INR 1,860 crore. It manages an authorized share capital of INR 90 crore and a paid-up capital of approximately INR 58.26 crore. Supported by a robust corporate workforce of over 2,250 employees as of late 2025, the organization continues to scale its operations, expanding into localized e-commerce via the CSC Grameen eStore and crossing major milestones such as distributing over INR 3,000 crore in rural loans. The current leadership structure features a diverse board of directors, including Managing Director Sanjay Kumar Rakesh alongside several government nominees and institutional directors who steer its dual mandate of commercial viability and nationwide digital empowerment.