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Delhivery Reviews

Gurugram, Haryana

4.0/ 5

1 review

Delhivery Limited is India's largest fully integrated logistics and supply chain services provider. Established in May 2011, the company was initially conceptualized as a hyperlocal express delivery service for offline stores, delivering flowers and food in Gurgaon. However, the founding team—consisting of Sahil Barua, Mohit Tandon, Bhavesh Manglani, Suraj Saharan, and Kapil Bharati—quickly recognized the immense potential within India's rapidly expanding e-commerce segment. By August 2011, Delhivery pivoted completely to providing end-to-end logistics solutions tailored for e-commerce enterprises, laying the foundation for its trajectory as a technology-driven logistics powerhouse. Headquartered in Gurugram, Haryana, Delhivery operates a comprehensive, nationwide network that spans every Indian state and covers over 18,850 pin codes, effectively reaching roughly 99.5% of the country's population. The company’s vast physical infrastructure includes 50 automated sort centers, 123 gateways, and over 4,500 direct delivery centers. Orchestrated by an in-house developed logistics operating system, this complex infrastructure allows a team of over 74,000 people to seamlessly manage high-volume operations. Since its inception, Delhivery has successfully fulfilled more than 4.5 billion orders. The company's core operations are divided into several business segments, including express parcel delivery, warehousing, part-truckload (PTL) freight, full-truckload (TL) freight, cross-border express, and supply chain software solutions. It services a diverse base of over 52,000 active customers, ranging from major e-commerce marketplaces and direct-to-consumer (D2C) e-tailers to large enterprises and small-to-medium enterprises (SMEs) across verticals such as FMCG, electronics, lifestyle, and manufacturing. In addition to core logistics, Delhivery provides value-added services like e-commerce return management, payment collection, and fraud detection. It has also recently commercialized "Delhivery Maps," an AI-native suite of geospatial APIs built to navigate India's complex address landscape. Financially, Delhivery has scaled significantly through extensive backing, raising over $1.25 billion across multiple funding rounds from prominent global investors including SoftBank, Fidelity Investments, and Nexus Venture Partners. In May 2022, the company launched its initial public offering (IPO) and became publicly listed on both the National Stock Exchange (NSE) and the Bombay Stock Exchange (BSE) under the ticker DELHIVERY. For the fiscal year ending March 31, 2025, the company reported an annual consolidated revenue from operations of INR 9,372 crore, an operating income of INR 376 crore, and a net income of INR 162 crore. Led by Managing Director and CEO Sahil Barua, Delhivery continues to expand its ecosystem, recently gaining approval to incorporate a wholly owned financial and allied services subsidiary aimed at supporting its vendor and trucking network with insurance, telematics, and payment solutions.