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Digit Insurance Reviews

Bengaluru, Karnataka

5.0/ 5

3 reviews

Go Digit General Insurance Limited (commonly known as Digit Insurance) is a prominent, digital-first general insurance company headquartered in Bengaluru, Karnataka, India. Founded in December 2016 by Kamesh Goyal, a 30-year insurance industry veteran and former Allianz executive, the company was established with a core mission to simplify insurance products, documentation, and claims processes for ordinary consumers. Backed initially by Prem Watsa's Fairfax Financial Holdings, Digit Insurance has transformed into a leading insurtech player by leveraging an API-first platform, cloud-native operations, and extensive automation. The company offers a comprehensive suite of insurance products tailored to diverse consumer and corporate needs. Its portfolio spans across several major business lines, including motor insurance (cars, two-wheelers, commercial vehicles), health insurance (individual, family, super top-up, and group employee health policies), travel insurance, property insurance, marine cargo insurance, and liability insurance. More recently, the brand expanded its ecosystem by launching Digit Life Insurance and Valueattics Re, establishing a connected network across general insurance, life insurance, and reinsurance domains. Digit Insurance is celebrated for its technology-driven operational efficiency. A core innovation is its mobile-first "Self-Inspection" application, which enables customers to submit vehicle damage via smartphones, reducing claim approval times from days to minutes. Additionally, the company utilizes advanced artificial intelligence and automated underwriting algorithms to streamline processes, closing over 80% of motor damage claims via smartphone self-surveys. This tech-led approach was highlighted during the pandemic when, under the IRDAI's regulatory sandbox, Digit launched one of India's first COVID-19 specific insurance covers, rapidly scaling to protect over 2 million lives. The company's distribution strategy relies on an omnichannel framework comprising a vast network of point-of-sale partners (POSPs), brokers, and strategic digital integrations with major e-commerce and travel platforms like Amazon, Flipkart, PolicyBazaar, and ClearTrip. This model has fueled its expansion into Tier 2 and Tier 3 Indian cities, tapping into significantly underpenetrated markets. Financially, Digit Insurance has demonstrated rapid scale. It achieved unicorn status in 2021 within less than four years of launching operations. In May 2024, the company successfully completed its initial public offering (IPO), listing its shares on both the National Stock Exchange (NSE) and the Bombay Stock Exchange (BSE) under the ticker GODIGIT. By the fiscal year ending March 31, 2026, the company reported a revenue of INR 11,294 crore and a Profit After Tax (PAT) growing 28% to INR 544 crore, managing an Assets Under Management (AUM) of INR 22,922 crore. Led by Managing Director and CEO Jasleen Kohli, Digit Insurance continues to be recognized globally, earning titles such as "General Insurance Company of the Year" and positioning itself at the forefront of India’s digital insurance evolution.