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EaseMyTrip Reviews

New Delhi

4.5/ 5

2 reviews

Easy Trip Planners Limited, widely recognized by its flagship brand EaseMyTrip, is one of India's largest online travel agencies (OTAs) and a prominent multinational travel corporation. Headquartered in New Delhi, the company was founded in 2008 by brothers Nishant Pitti, Rikant Pittie, and Prashant Pitti. Over nearly two decades, EaseMyTrip has transformed from a modest home-based operation assisting local travel agents into a comprehensive global travel ecosystem serving over 30 million customers. The company distinguishes itself in the highly competitive online travel market through a lean, cost-efficient business model and its pioneering "no convenience fee" policy for direct consumers. EaseMyTrip operates across primary segments that include B2C (Business-to-Consumer), B2B2C (Agent-based distribution network), and B2E (Corporate travel programs). While flight reservations serve as its core commercial powerhouse—historically contributing a significant percentage of its total gross booking value—the company has aggressively diversified into non-air verticals. It provides integrated booking solutions for nearly one million hotels worldwide, along with holiday packages, rail tickets through IRCTC, bus travel from thousands of operators, and cruise bookings. Additionally, it offers value-added ancillary services including travel insurance and visa processing. Strategically expanding its international footprint, EaseMyTrip serves markets worldwide with registered offices and wholly-owned subsidiaries established in regions such as the United Kingdom, the United States, the United Arab Emirates, the Philippines, Thailand, and New Zealand. Domestically, it leverages an extensive network of travel agents, distributors, and a growing franchise storefront model to increase accessibility for offline travelers. Furthermore, the company has integrated technological advancements, partnering with entities like ProXpense to implement AI-driven corporate travel and expense management ecosystems. Financially, EaseMyTrip holds a unique distinction in India's new-age tech startup landscape as an elite unicorn company that scaled entirely through a bootstrapped approach driven by internal accruals prior to its public market debut. In March 2021, it launched its initial public offering, becoming the first online travel agency to list on major Indian stock exchanges, where it trades under the ticker EASEMYTRIP on the National Stock Exchange (NSE). The company reports annual revenues between INR 500 crore and INR 1,000 crore. In response to shifting market dynamics, the board has approved major fundraising initiatives, such as a planned INR 500 crore fundraise via a rights issue, while pursuing inorganic growth through a string of strategic acquisitions including Spree Hospitality, Yolobus, Traviate, Planet Education Australia, and a 49% stake in Pflege Home Healthcare to spearhead its entry into medical tourism.