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Etsy Reviews

Brooklyn, New York

4.5/ 5

2 reviews

Etsy, Inc. is a prominent American e-commerce company that operates a specialized global marketplace tailored for unique, creative, handmade, and vintage goods, as well as craft supplies. Founded on June 18, 2005, by entrepreneur Robert Kalin along with partners Chris Maguire and Haim Schoppik, the company began from a small apartment in Brooklyn, New York. It was created to provide a dedicated platform where independent artisans, crafters, and designers could showcase their work and build sustainable businesses. Over the years, Etsy has grown from a grassroots startup into an e-commerce giant, building an ecosystem that centers around its core mission to keep human connection at the heart of commerce. The company operates primarily as a two-sided online marketplace, connecting millions of passionate buyers and sellers worldwide. Its primary platform, Etsy.com, hosts a diverse range of product categories including jewelry, apparel, home decor, furniture, toys, and art. To maintain its unique marketplace positioning, items listed on the platform must be either handmade by the seller, craft supplies, or vintage treasures that are at least 20 years old. In addition to its core platform, Etsy has historically expanded its portfolio through acquisitions, such as the fashion resale marketplace Depop, which it agreed to sell to eBay in early 2026 to streamline its corporate focus. Etsy's business model relies on multiple revenue streams to monetize its marketplace infrastructure. The primary source is marketplace revenue, which includes a listing fee of US$0.20 per item for a four-month period and a 6.5% transaction fee applied to the final sale value of completed transactions. Additionally, the company generates revenue through its Seller Services division, which offers optional business tools for merchants. These services include Promoted Listings for on-platform advertising, payment processing systems via Etsy Payments, and shipping label purchases. Financially, Etsy is a publicly traded enterprise listed on the New York Stock Exchange under the ticker symbol ETSY. It previously traded on the Nasdaq from its initial public offering in 2015 until transitioning to the NYSE in 2025. For the fiscal year 2025, the company generated approximately $2.9 billion in revenue and managed nearly $12 billion in gross merchandise sales. As of early 2026, the company holds a market capitalization of around $7.02 billion with roughly 94.9 million shares outstanding. Headquartered in Brooklyn, New York, Etsy maintains a global operational footprint with corporate offices and local divisions supporting key geographic markets including the United States, the United Kingdom, Germany, Canada, and Australia. The company is currently led by Chief Executive Officer Josh Silverman and Chairman Fred Wilson. Under their leadership, Etsy manages a massive digital catalog featuring over 100 million active listings, actively connecting approximately 6 million creative entrepreneurs with an expansive base of over 87 million buyers globally.