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Gojek Reviews

Jakarta, Indonesia

4.0/ 5

1 review

Gojek, officially PT Gojek Indonesia, is a premier Southeast Asian on-demand multi-service platform and digital payment technology group. Headquartered in Jakarta, Indonesia, the company was founded on October 5, 2010, by Nadiem Makarim, Kevin Aluwi, and Michaelangelo Moran. Originally established as a call center with a fleet of only 20 motorcycle taxis (ojeks) to facilitate courier deliveries and ride-hailing, Gojek has since evolved into a "super app" that provides access to over 20 diverse services, including transportation, food delivery, logistics, and financial services. The company's strategic growth is marked by its pioneering of the multi-service ecosystem model. In January 2015, Gojek launched its mobile application in Indonesia with three core services: GoRide, GoSend, and GoFood. This launch triggered a period of hyper-growth, leading the company to become Indonesia's first "unicorn" and later its first "decacorn." To support its rapid expansion and technological needs, Gojek acquired several Indian startups, such as C42 Engineering, CodeIgnition, and AirCTO, establishing a significant engineering and product development hub in Bangalore. In May 2021, Gojek completed a landmark merger with the Indonesian e-commerce giant Tokopedia to form the GoTo Group. This merger created the largest digital ecosystem in Indonesia, combining on-demand services, e-commerce, and financial technology under one umbrella. As a subsidiary of GoTo, Gojek continues to operate its on-demand platform, serving millions of users across Indonesia, Singapore, Vietnam, Thailand, and the Philippines. In Singapore, the platform focus is primarily on its suite of car-hailing and transport options. Financially, Gojek has been a powerhouse in attracting investment, raising approximately $5.5 billion over 11 funding rounds from high-profile investors including Google, KKR, Tencent, Facebook, and PayPal. Its latest valuation was estimated at $10.5 billion as of January 2021. The company's workforce is substantial, with approximately 4,778 employees as of 2020, and it supports a network of over 3.1 million driver partners and millions of MSME merchants across Southeast Asia. Under the leadership of key figures like CEO Hans Patuwo, Gojek remains dedicated to its mission of leveraging technology to remove daily frictions for consumers. The company emphasizes social impact, focusing on improving the livelihoods of those in the informal sector and contributing significantly to the regional economy. Through its integrated services and digital wallet, GoPay, Gojek has played a transformative role in driving digital literacy and financial inclusion throughout the markets it serves.