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Gong Reviews

San Francisco, California

4.3/ 5

3 reviews

Gong is a leading revenue intelligence platform designed to transform how B2B sales teams operate by providing data-driven insights. Founded in 2015 by Amit Bendov and Eilon Reshef, the company was born out of Bendov's personal experience as a CEO who struggled to understand why sales performance had unexpectedly declined. This led to the creation of an AI-powered product that eliminates guesswork by capturing and analyzing every customer interaction. Headquartered in San Francisco, California, Gong operates as a "Revenue AI Operating System" (OS). The platform autonomously records, transcribes, and analyzes sales calls, emails, and web meetings. By using the Gong Revenue Graph, it connects these interactions to provide a comprehensive view of the sales pipeline. This enables revenue, sales enablement, and customer success teams to understand market trends, assess deal risks, and identify the specific skills that help employees succeed. Rather than relying on subjective opinions from sales representatives, leadership can make decisions based on the "reality" of customer conversations. The company has seen significant growth and is currently valued at approximately $7.25 billion following a $250 million Series E funding round in 2021. To date, Gong has raised a total of $584 million from prominent investors including Sequoia Capital, Salesforce Ventures, Thrive Capital, and Tiger Global Management. As of 2025, the company reported over $300 million in annual recurring revenue and serves more than 5,000 customers worldwide, including major brands like Google, Reddit, PayPal, ADP, and Shopify. Gong's product suite continues to evolve with advanced AI capabilities. Recent innovations include "Mission Big Dipper," which introduced agentic AI features and the "Gong Revenue Harness" to help teams operationalize AI at scale. The platform also offers "Ask Anything," a generative AI tool trained on billions of interactions, and integrates seamlessly with major business tools like Microsoft 365, Salesforce, and HubSpot. With a global workforce of over 1,200 employees, Gong is frequently recognized as a top employer and a leader in the cloud and AI sectors, appearing on the Forbes Cloud 100 and AI 50 lists. The company maintains a strong culture guided by eight operating principles, such as "Create Raving Fans" and "Win as a Team." By bridging the gap between customer-facing workers and business reality, Gong helps organizations increase productivity, reduce churn, and drive predictable revenue growth in an increasingly digital-first sales environment.