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Home Credit India Reviews

Gurugram, Haryana

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Home Credit India Finance Private Limited, a majority-owned subsidiary of TVS Holdings Limited (TVSHL), is a prominent non-banking financial company (NBFC) specializing in consumer finance. Established in India in 2012, the company operates as part of an international consumer finance provider with deep roots in providing accessible financial solutions. Home Credit India is strongly committed to driving financial inclusion and credit penetration across the nation, particularly targeting underserved consumers, including individuals with little or no established credit history. The company offers a diversified portfolio of innovative, technology-driven financial products tailored to meet the evolving needs of its consumers. Its core offerings include consumer durable loans with instant approvals—primarily for buying mobile phones, laptops, and home appliances on affordable EMIs. Additionally, Home Credit India provides flexible personal loans, cash loans, two-wheeler loans, and secured lending solutions such as Loan Against Property (LAP). To enhance the borrowing experience, it offers bundled value-added services like Safe Pay (for loan repayment coverage during emergencies), Mobile Protect (for phone breakage and liquid damage insurance), extended warranties, and free credit score checks. Operationally, Home Credit India has built a massive nationwide presence. The company serves over 2 crore (20 million) customers across 625 cities spanning 22 Indian states. This extensive reach is supported by a robust distribution network comprising approximately 53,000 points-of-sale (PoS) and an employee base of over 13,500 professionals, including a dedicated telesales team. Borrowers can seamlessly access its services through these physical retail touchpoints, its official website, or its mobile application. Following its strategic acquisition by the TVSHL Group in late fiscal year 2025, Home Credit India has benefited significantly from corporate, operational, and managerial support. The parent entity infused substantial equity capital into the company—including ₹310 crore up to the first half of fiscal year 2026—boosting its capital adequacy ratio (CAR) to over 19%. This strong backing has enhanced its risk management frameworks and optimized its access to competitive funding. As of mid-2025, the company managed a loan portfolio asset book exceeding ₹5,700 crore, maintaining stable operational profitability. Led by CEO Vivek Singh, who joined in 2025, the executive leadership team is focused on expanding its product reach, integrating robust Environmental, Social, and Governance (ESG) frameworks, and scaling secured lines of business while maintaining a transparent and safe digital infrastructure for its vast customer base.