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Infor Reviews

New York, New York

5.0/ 5

1 review

Infor is a prominent multinational enterprise software company that specializes in providing industry-specific cloud applications and suites. Founded in June 2002 under the original name Agilisys, the company began with a core focus on enterprise resource planning (ERP) software for the process manufacturing sector. Following strategic expansions and the pivotal acquisition of the German firm Infor Business Solutions AG in 2004, the organization rebranded as Infor Global Solutions. Over the years, Infor transitioned its headquarters to New York City before establishing its central operations in Atlanta, United States. In April 2020, Infor reached a significant corporate milestone when it was fully acquired by Koch Industries, positioning it as a key standalone subsidiary backed by one of the largest private conglomerates in America. The company distinguishes itself in the highly competitive enterprise software market through its "micro-vertical" and cloud-first philosophy. Rather than offering generic, highly customized software platforms, Infor engineers purpose-built CloudSuites tailored to the unique operational demands of specific sectors, including industrial manufacturing, distribution, food and beverage, automotive, fashion, healthcare, and aerospace. These systems run natively on Amazon Web Services (AWS) and integrate seamlessly through the Infor Operating System (Infor OS). By embedding deep, last-mile functionality out of the box, Infor allows businesses to minimize heavy customization, accelerate deployment timelines, lower overall implementation costs, and adapt rapidly to evolving market disruptions. In addition to core ERP systems, Infor’s product portfolio spans critical operational areas such as Supply Chain Management (SCM), Human Capital Management (HCM), Asset Management, and AI-powered Financial Management tools. Modern advancements have seen the company introduce the Infor Velocity Suite, which embeds advanced artificial intelligence, machine learning, generative AI, and autonomous AI agents directly into industry workflows. This enables organizations to transform into "agentic enterprises" where software not only reports operational friction but automatically resolves complex tasks, automates routine back-end workflows, and delivers predictive analytics. Globally, Infor serves a vast and sticky customer base of over 65,000 organizations—including major international brands like Ferrari, Heineken, and Burberry—across more than 175 countries. The company operates a widespread international network encompassing more than 100 direct offices and a robust ecosystem of over 2,000 partners and systems integrators. To support its expansive cloud operations and customer success, Infor employs a diverse global workforce of approximately 17,000 professionals, which includes more than 1,700 dedicated technical support experts. In India, the company maintains a substantial operational footprint through its legal entity Infor (India) Private Limited, employing several thousand professionals to drive product development, engineering, and consulting services worldwide.