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Justdial Reviews

Mumbai, Maharashtra

4.5/ 5

2 reviews

Justdial, legally known as Just Dial Limited, is India’s leading local search engine and a dominant market player in the digital information and marketplace segment. Founded in 1996 by V. S. S. Mani, the company began as a simple telephonic directory service operating from a hired garage in Mumbai with a modest seed capital of ₹50,000. Over the decades, it successfully transformed into a robust, multi-platform technology giant, bridging the gap between consumers looking for daily essential or exclusive services and local business providers. The company's core operations are built upon a platform-agnostic model, delivering localized business information pan-India across web, mobile website, specialized Android and iOS apps, and text messages (SMS). Justdial is particularly famous for its iconic, easy-to-remember 24/7 telephonic hotline number, 8888888888, which provides operator-assisted, multi-lingual support across hundreds of Indian cities. As of March 31, 2026, the platform hosts an extensive database of approximately 54.7 million business listings, catering to over 182.4 million quarterly unique users and accumulating 157.1 million user-contributed reviews and ratings. It serves multi-category listings including hotels, medical care, real estate, education, B2B manufacturing, and home maintenance. Justdial operates a distinct B2B and B2C monetization model where businesses can register their basic information for free, but pay or bid for higher visibility, premium positions, and active lead generation campaigns. Over time, the company expanded its value proposition beyond simple directory search to enabling active digital transactions. It introduced "Search Plus" verticals for on-demand bookings and "JD Mart," a dedicated B2B marketplace for micro, small, and medium enterprises (MSMEs). To help merchants transition seamlessly online, Justdial offers "JD Omni," a cloud-based end-to-end business management and digital analytics suite, alongside "JD Pay," which facilitates swift digital payments between buyers and vendors. Headquartered in Malad West, Mumbai, Justdial maintains 15 operational offices throughout major corporate hubs like Bengaluru, New Delhi, Chennai, and Hyderabad, employing a vast sales and operations force of thousands of workers. Financially, the company is publicly traded on both the National Stock Exchange (NSE) and the Bombay Stock Exchange (BSE). A watershed moment in the company’s corporate timeline occurred on July 16, 2021, when Reliance Retail Ventures Limited (RRVL), a subsidiary of Reliance Industries led by Mukesh Ambani, strategically acquired a majority 66.95% controlling stake in Justdial for ₹34.97 billion, providing the internet technology company with substantial conglomerate backing while keeping founder V.S.S. Mani at the helm as Managing Director and CEO.