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Mirakl Reviews

Paris, France

4.0/ 5

2 reviews

Mirakl is a leading global e-commerce software company that specializes in providing cloud-based enterprise marketplace and dropship solutions. Founded in 2012 by Philippe Corrot and Adrien Nussenbaum, the company is headquartered jointly in Paris, France, and Boston, Massachusetts, with a network of over nine international offices including locations in London, Munich, Barcelona, New York City, Tokyo, and Sydney. The founders previously established SplitGames, an online marketplace acquired by Fnac, which validated the marketplace model and laid the strategic foundation for Mirakl's inception. The company operates primarily as a Software-as-a-Service (SaaS) platform designed to enable business-to-consumer (B2C) and business-to-business (B2B) organizations—spanning retailers, manufacturers, and distributors—to launch, operate, and scale their own online marketplaces and dropship programs. Mirakl’s comprehensive technology stack includes several core products: Mirakl Platform, which powers core marketplace and dropship infrastructure; Mirakl Connect, an AI-powered multichannel selling network linking operators to over 100,000 vetted third-party sellers; Mirakl Ads, a retail media solution utilizing real-time analytics to optimize onsite advertising; and Mirakl Nexus, an advanced agentic commerce infrastructure introduced to enable autonomous discovery and transactions on AI platforms and large language models. Mirakl serves a diverse global portfolio of over 450 enterprises across more than 40 countries, driving digital transformation for prominent brands such as Carrefour, H&M, Decathlon, Macy's, Airbus, Kroger, and Leroy Merlin. The platform offers extreme operational scalability, handling more than 600 million SKUs, 250 million API calls, and one billion inventory updates daily. In 2024, the total gross merchandise value (GMV) transacted across Mirakl-powered marketplaces surpassed $11.2 billion. To continuously expand its capabilities, the company has pursued strategic acquisitions, including Target2Sell for e-commerce personalization, Octobat for automated financial invoicing, and Adspert for AI-driven pay-per-click (PPC) advertising automation. Financially, Mirakl is a high-growth private unicorn that has raised approximately $948 million over multiple funding rounds. Its notable Series E round in 2021 secured $555 million, establishing a corporate valuation exceeding $3.5 billion, with major backing from institutional investors including Silver Lake, Bain Capital Ventures, Permira, and Elaia. The company additionally secured a $110 million conventional debt facility in 2023 from a syndicate of major banks to support further technological innovation and market expansion. Mirakl employs over 750 professionals worldwide and maintains a strong commitment to Environmental, Social, and Governance (ESG) frameworks, targeting absolute carbon emission reductions alongside workplace diversity initiatives as a member of the French Tech Next40.