Verified employee & interview reviews

Mphasis Silverline Reviews

Bengaluru, Karnataka

5.0/ 5

2 reviews

Mphasis Silverline is a digital transformation consultancy, Salesforce partner, and cloud-based solution development services provider. Originally founded as Silverline in 2009 by Gireesh Sonnad, the company established its headquarters in New York City and quickly grew as a prominent consultant within the Salesforce ecosystem. In October 2023, the company was acquired by Mphasis Limited, an Indian multinational information technology services and consulting organization backed by the Blackstone Group. Following the acquisition, the entity was integrated into the parent company’s broader operations as Mphasis Silverline, combining its specialized Salesforce expertise with the global reach, execution muscle, and scale of Mphasis. Operating under a remote-first work culture, Mphasis Silverline maintains strategic office hubs in New York City, San Salvador, and Bengaluru, India. The company employs between 201 and 500 professionals globally, including nearly 500 certified experts who have successfully completed over 370 Salesforce-verified projects. Under the current leadership of Chief Executive Officer Suresh Subbiah and Chief Technology Officer Aaron Mieswinkel, the firm guides clients through every phase of their cloud journey, spanning strategic planning, advisory services, technical implementation, custom API integrations, and ongoing managed services. Mphasis Silverline specializes in tailoring Salesforce-powered solutions across several core industry verticals, including financial services, healthcare, life sciences, retail, and media and entertainment. In the financial sector, the company focuses on helping institutions modernize legacy infrastructure to deliver real-time, personalized customer experiences. For healthcare and life sciences organizations, it leverages Salesforce technologies to optimize operations and enable data-driven, patient-specific care models. In the media space, its solutions help enterprises manage content rights, maximize ad sales, and customize subscriber interactions. Additionally, the company is heavily focused on emerging technological advancements, building dedicated centers of excellence around Salesforce's Agentforce and Data Cloud platforms to assist organizations in constructing solid data foundations capable of powering scalable artificial intelligence and automated processes. Beyond its core consultative and engineering services, the company commercializes its own proprietary products and software assets. It offers CalendarAnything, a highly popular scheduling and resource-booking application available on the Salesforce AppExchange, alongside various industry-proven technological accelerators designed to streamline deployment lifecycles. Benefiting from Mphasis' corporate framework, which emphasizes an AI-led, platform-driven approach to enterprise technology, Mphasis Silverline plays a crucial role in driving customer experience transformation and contact center modernization for global enterprises.