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Optum India Reviews

Hyderabad, Telangana

4.7/ 5

3 reviews

Optum Global Solutions (India) Private Limited, widely known as Optum India, serves as the premier global capability center for UnitedHealth Group (UHG), a Fortune 500 company and a global leader in healthcare and well-being. Established in India in 2002, Optum India represents one of the earliest and largest international operations for the enterprise, housing a substantial portion of Optum's global technology workforce outside the United States. Operating with an extensive network of state-of-the-art delivery centers across five major Indian cities—Gurugram, Noida, Hyderabad, Bengaluru, and Chennai—the company employs a workforce of over 30,000 professionals. As a health services innovation company, Optum India leverages a "team of teams" approach to architect and deliver end-to-end technology-enabled solutions. Its core mission focuses on building a simpler, more accessible, and affordable healthcare system globally by integrating advanced operational capabilities with cutting-edge data analytics, automation, and tech infrastructure. The organization’s business solutions span the complete healthcare value chain, including product and benefit configuration, network management, end-to-end claims processing, medical coding, billing and enrollment, and revenue cycle management. To drive efficiency and scale while minimizing administrative costs, Optum India seamlessly integrates artificial intelligence, deep learning, and natural language processing into its service frameworks. Its robust IT delivery encompasses application development, quality engineering, cloud computing, information security, big data analytics, and fraud prevention. Financially, the Indian entity operates as an active, unlisted private company incorporated on April 15, 2010, under the corporate identification number U72900TG2010PTC067943, with its registered head office situated in Hitec City, Hyderabad, Telangana. The firm reports an annual operating revenue exceeding INR 500 crore, reflecting solid year-over-year revenue growth. Leadership is guided by prominent board directors including Uma Ratnam Krishnan, Irina Jinks, and Harish Srinivas Gudi, who foster a corporate culture anchored by six foundational values: integrity, compassion, relationships, innovation, inclusion, and performance. Beyond technological and operational delivery, Optum India is heavily recognized for its people-centric work culture and sustainability efforts. It has received numerous accolades, including being named one of the "Best Organizations for Women" by The Economic Times and consistently ranked among the "100 Best Companies for Women in India" by Avtar and Seramount. The company remains highly committed to corporate social responsibility (CSR) through its "in India, for India" initiative, which promotes equitable health access, alongside robust employee wellbeing programs featuring comprehensive health check-ups, teleconsultation benefits, and corporate creche/daycare assistance to balance personal and professional life.