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OYO Reviews

Gurugram, Haryana

—/ 5

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Oravel Stays Limited, widely known as OYO or OYO Rooms, is a prominent Indian multinational hospitality chain and travel-technology platform. Founded in 2012 by Ritesh Agarwal, who was inspired by his experiences traveling across India as a teenager, the company initially started as Oravel Stays to aggregate and standardize budget accommodations. Headquartered in Gurugram, Haryana, OYO has grown from a single budget-hotel aggregator into one of the world's largest hospitality networks, disrupting traditional hotel operations through technological innovation. At its core, OYO operates as an asset-light platform that empowers entrepreneurs and small-to-medium businesses running hotels, guest houses, and vacation homes. The company provides partners with full-stack technology products and services, including its proprietary property management system, OYO OS, and dynamic pricing algorithms. These tools are designed to maximize occupancy, manage inventory, boost online visibility across various channels, and simplify daily operations. For travelers, OYO offers a standardized, reliable, and affordable booking experience through its centralized mobile application and website, ensuring essential amenities such as free Wi-Fi, air conditioning, branded toiletries, and clean linens. Over the years, OYO strategically shifted its business model from simple aggregation to a franchise and management agreement structure, allowing for tighter quality control and improved unit economics. The company manages a diverse portfolio of brands catering to different market segments. These include its core budget offering OYO Rooms, the mid-market and upscale OYO Townhouse, short-term managed rentals under OYO Home, and co-working spaces via its subsidiary Innov8. Globally, OYO has established a massive footprint operating in more than 35 countries across Asia, Europe, North America, and Latin America. The platform manages over 157,000 storefronts and has recorded more than 100 million customer app downloads. OYO has actively pursued international growth through high-profile acquisitions, notably purchasing the iconic American budget lodging chains Motel 6 and Studio 6, European vacation rental platforms like DanCenter and Belvilla, and the French rental management company Check my guest. Financially, OYO is backed by prominent venture capital firms and institutional investors, with SoftBank holding a significant stake. Under the ongoing leadership of Group CEO Ritesh Agarwal, the company transitioned its corporate strategy toward cash-flow resilience, leaner capital structures, and sustained profitability, moving away from capital-intensive minimum-guarantee models. After achieving operational profitability and refinancing major debt obligations, OYO continues to expand its global travel-tech intermediary presence ahead of its anticipated public market debut.