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Practo Reviews

Bengaluru, Karnataka

5.0/ 5

1 review

Practo Technologies Private Limited is a prominent homegrown healthcare technology company and stands as India's leading integrated digital healthcare platform. Headquartered in Bengaluru, Karnataka, the company was co-founded in May 2008 by Shashank ND and Abhinav Lal with a profound vision to transform the healthcare industry by bridging the gap between consumers and medical professionals. Driven initially by personal experiences with scattered medical records, the founders successfully scaled Practo from a foundational business-to-business (B2B) clinic management tool into a comprehensive, full-stack health-tech ecosystem that seamlessly addresses the medical needs of millions globally. The company's core operations are strategically divided into distinct business-to-consumer (B2C) and business-to-business (B2B) segments designed to streamline medical access. In its consumer-facing B2C vertical, Practo operates a digital platform that enables patients to search a comprehensive directory of verified profiles, book instant physical appointments or video consultations across more than 20 specialties, order medications through verified pharmacies, and arrange at-home diagnostic sample collections. To enhance affordability, the platform also offers subscription-based health plans providing unlimited online consultations. Conversely, for healthcare providers, clinics, and hospitals, Practo offers proprietary SaaS solutions, including its award-winning practice management software "Practo Ray" and "Insta," a full-stack Hospital Information Management System (HIMS). These tools allow over 10,000 clinics and 500 hospital clients to securely digitize electronic medical records (EMR), manage outpatient traffic, and optimize billing operations. With an expansive international footprint, Practo currently operates in over 20 countries, including Singapore, Indonesia, the Philippines, Brazil, and the United Arab Emirates (UAE). Globally, the platform has connected more than 50 crore patients with a vast network of over 5 lakh doctors and healthcare facilities across 900 cities, generating over INR 3,500 crore of ecosystem value annually. Beyond commercial operations, the company participates in financial inclusion initiatives like #Mission10kCataracts to provide free surgical care to underserved communities. Driven by technological innovation, Practo heavily integrates advanced artificial intelligence and data analytics to deliver personalized medical recommendations. This is supported by key executive hires, including Srijesh Kumar as Global Chief Product and Technology Officer and Cijo George as Vice President of AI. The company places paramount emphasis on data privacy, employing 256-bit encryption across HIPAA-compliant data centers. It holds ISO 27001 certification and stands as the first digital healthcare enterprise to achieve QAI accreditation for medical quality. Financially, Practo has secured approximately $228.2 million in total funding from marquee global investors, including Sequoia Capital, Tencent, Sofina, Google (CapitalG), and Matrix India. For the fiscal period ending in 2025, the company recorded an annual revenue of INR 234 crore. Led by Co-founder and CEO Shashank ND alongside Abhinav Lal, Practo continues to spearhead the digitalization of healthcare, eliminating information asymmetries to improve long-term patient outcomes.