Verified employee & interview reviews

Rakuten India Reviews

Bengaluru, Karnataka

5.0/ 5

1 review

Rakuten India Enterprise Private Limited, established on January 21, 2016, serves as the primary strategic technology and innovation center for the Tokyo-based Japanese conglomerate Rakuten Group, Inc. Headquartered in Bangalore, Karnataka—frequently recognized as the Silicon Valley of India—Rakuten India stands as the largest research and development hub for the parent organization outside of Japan. The center plays a crucial, foundational role in engineering, developing, scaling, and maintaining the core infrastructure, platforms, and technological tools that drive over half of Rakuten's massive global ecosystem, which spans more than 70 diverse businesses across e-commerce, financial technology, digital content, mobile networks, and communications, ultimately connecting over two billion members worldwide. Operationally, Rakuten India focuses on resolving complex global business challenges by leveraging deep expertise across a multitude of cutting-edge technological domains and functions. Its dedicated engineering and product teams work heavily with artificial intelligence, practical machine learning applications, big data platforms, data science, cloud computing, cybersecurity, distributed systems, and advanced network infrastructure. The facility acts as an in-house incubator for digital innovation, developing software solutions that support smooth user experiences for global fintech services like Rakuten Card and Rakuten Bank, optimizing e-commerce transactions, powering marketing automation tools, and scaling telecom logistics. Furthermore, the company is actively involved in driving the group's "AI-nization" initiatives, such as the Triple 20 Project, which seeks to systematically boost productivity by 20% across marketing, operations, and client services through the deployment of practical AI technologies and intelligent conversational chatbots. The corporate culture at Rakuten India is closely aligned with the global parent company's "Rakuten Shugi" principles, promoting an environment rooted in shared growth, professional ownership, workplace diversity, and corporate optimism. Reflecting its strong professional environment and human resource practices, the entity has consistently earned multiple industry accolades, including being certified as a Great Place to Work and recognized among India's Best Workplaces in IT & IT-BPM, Best Workplaces for Millennials, and the Top 100 Best Companies to Work For. Financially, Rakuten India operates as an unlisted private subsidiary of a foreign company with an authorized and paid-up capital of INR 13.72 crore. For the financial year ending March 31, 2025, the organization demonstrated substantial financial scale, generating an annual operating revenue estimated between INR 500 crore and INR 1,000 crore, maintaining a compounded annual growth rate of approximately 11%. Led locally by Vice Chairman and CEO Tsubasa Shiraishi alongside a robust executive leadership board, the company boasts a highly collaborative, product-focused workforce numbering roughly between 1,600 and 2,000 corporate professionals based at its registered office within the Bagmane Pallavi Tower in Bengaluru.