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Salesforce Reviews

San Francisco, California

5.0/ 5

2 reviews

Salesforce, Inc., originally established as Salesforce.com, Inc., is an American cloud-based software enterprise headquartered in the Salesforce Tower in San Francisco, California. Founded on March 8, 1999, by former Oracle executive Marc Benioff alongside Parker Harris, Dave Moellenhoff, and Frank Dominguez, the company pioneered the software-as-a-service (SaaS) and subscription-based revenue model. Salesforce completed its initial public offering on the New York Stock Exchange in 2004 under the ticker symbol CRM. Over the years, it has achieved significant commercial growth, becoming a component of major market indices including the S&P 500, S&P 100, and the Dow Jones Industrial Average, where it replaced ExxonMobil in 2020. By 2022, it was recognized as the world's largest enterprise applications software company by revenue and market capitalization. The core business operations of Salesforce focus on customer relationship management (CRM) software and enterprise applications that span sales, customer service, marketing automation, e-commerce, data analytics, and application development. Its flagship platform, Customer 360, integrates a suite of cloud-based services including Sales Cloud, Service Cloud, Marketing Cloud, and Commerce Cloud to help organizations manage customer lifecycles and streamline corporate workflows. In recent years, Salesforce has incorporated advanced artificial intelligence and machine learning functionalities into its offerings, marketing its platform as an Agentic AI CRM to facilitate autonomous data processing and predictive analytics for enterprises. Salesforce has expanded its operational footprint through a series of high-profile corporate acquisitions. Notable subsidiaries integrated into its broader product ecosystem include data visualization software Tableau, team collaboration platform Slack Technologies, integration software MuleSoft, cloud application platform Heroku, and productivity software Quip. Furthermore, the company hosts AppExchange, a digital marketplace that allows third-party developers to build and distribute custom applications that integrate natively with Salesforce infrastructure. It also operates Trailhead, a free online educational platform designed to train developers and administrative professionals on its proprietary technologies, such as the Apex programming language. Financially, for the fiscal year ending January 31, 2026, Salesforce reported an annual consolidated revenue of $41.5 billion, representing steady year-over-year operational growth. As of mid-2026, the company maintains a market capitalization of approximately $125 billion to $186 billion and employs a global workforce of over 83,000 individuals across more than 100 cities. Administratively, Salesforce continues to be led by co-founder and Chief Executive Officer Marc Benioff. The company additionally emphasizes corporate sustainability initiatives, utilizing a multi-tenant cloud infrastructure designed to reduce computing energy consumption, and offers the Net Zero Cloud platform to assist external organizations in tracking environmental sustainability and carbon emission metrics.