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Shadowfax Reviews

Bengaluru, Karnataka

4.3/ 5

3 reviews

Shadowfax Technologies Limited is a leading technology-driven third-party logistics (3PL) company specializing in end-to-end solutions for digital commerce in India. Founded in April 2015 by Abhishek Bansal, Vaibhav Khandelwal, Gaurav Jaithlia, and Praharsh Chandra, the company is headquartered in Bengaluru, Karnataka. Shadowfax operates an asset-light mesh network that provides a comprehensive suite of logistics services, including express parcel delivery, hyperlocal (quick-commerce) fulfillment, reverse logistics, and specialized enterprise mobility solutions. The company transitions from a private to a public limited entity to support its expanding market presence. The core operations of Shadowfax are structured across three primary business segments: Express, Hyperlocal, and Other Logistics. In the Express segment, the company manages nationwide forward and reverse parcel deliveries, serving e-commerce marketplaces and direct-to-consumer (D2C) brands. Notably, Shadowfax pioneered doorstep quality checks (DQC) and instant refunds for reverse logistics. The Hyperlocal segment caters to high-growth areas like quick commerce, food marketplaces, and grocery delivery platforms, providing rapid, point-to-point delivery services within minutes to hours. The company further broadened its capabilities by acquiring CriticaLog India, making it a wholly owned subsidiary to handle critical, high-value, and temperature-controlled logistics. Operationally, Shadowfax leverages an extensive distribution network that covers over 2,500 cities and spans more than 15,656 PIN codes across India. Its infrastructure features over 4.7 million square feet of operational space, including major automated sortation centers like its OneNCR hub in Gurgaon. The network utilizes a robust fleet of over 3,500 trucks on a daily basis, alongside an integrated variable delivery ecosystem that manages an average of 2.54 lakh quarterly transacting delivery partners. This scale allows Shadowfax to efficiently process a high volume of over 25 lakh orders daily. Technologically, the company relies on proprietary AI-driven tools, such as Shadowfax Maps for address verification and route optimization, and Shadowfax Shield for fraud detection and risk mitigation. Its crowdsourcing platform, Shadowfax Gigs, dynamically scales the delivery workforce based on real-time demand. Furthermore, the company integrates an electric vehicle (EV) fleet to advance cost-effective and sustainable last-mile logistics. Financially, Shadowfax Technologies Ltd is publicly listed on both the National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) under the ticker SHADOWFAX. The company displays strong financial performance; for the third quarter of the fiscal year ending March 31, 2026, it reported a consolidated quarterly revenue from operations of INR 1,160 crore, marking a 65.5% year-on-year growth. The management team remains led by Co-Founder and CEO Abhishek Bansal, with key institutional backing from prominent investors including Flipkart, Eight Roads Ventures, and TPG, having raised over $247 million in funding to advance its automated logistics network.