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Smartsheet Reviews

Bellevue, Washington

5.0/ 5

3 reviews

Smartsheet Inc. is an American software company that develops and markets Smartsheet, a leading cloud-based platform for modern work management and collaboration. Founded in the summer of 2005 by W. Eric Browne, Maria Colacurcio, John D. Creason, and Brent R. Frei, the company is headquartered in Bellevue, Washington. Smartsheet provides a versatile, enterprise-grade software-as-a-service (SaaS) offering designed to help individuals, teams, and large organizations plan, capture, manage, automate, and report on work at scale. The core architectural interface of Smartsheet is heavily inspired by a spreadsheet, which allows users to comfortably organize information using familiar grids, projects, cards, and calendars. However, the platform extends far beyond traditional spreadsheets by offering advanced customization, complex task automations, built-in document and media proofing tools, and granular sharing controls. Users can seamlessly switch between diverse visualization layouts—such as Kanban boards, Gantt charts, calendar layouts, and detailed timelines—enabling real-time tracking of complicated workflows. Additionally, organizations can build robust, centralized dashboards populated with charts, metrics, and custom reports to maintain a real-time, high-level overview of an entire project portfolio. Smartsheet serves a massive global clientele, ranging from small businesses and non-profit organizations to over 85 percent of the Fortune 500 companies. Its versatile framework allows teams across various professional landscapes—including information technology, marketing management, human resources, service delivery, and product development—to break down data silos, reduce administrative overhead, and drive operational efficiency. The software integrates natively with many widely used external enterprise tools and provides open APIs for custom solutions. To maximize the platform's utility, the company also offers specialized implementation assistance, technical consulting, custom development, and formalized training programs through Smartsheet University. Financially, the company experienced remarkable expansion following a comprehensive product redesign in 2010, consistently doubling its annual revenues over several consecutive years. This robust growth led to an initial public offering in April 2018, where Smartsheet began trading publicly on the New York Stock Exchange under the ticker symbol SMAR. During its tenure as a public entity, Smartsheet strategically expanded its technical capabilities by acquiring several specialized software firms, including Converse.AI in 2018 to integrate business automation chatbots, and 10,000ft in 2019 to enhance real-time resource and capacity planning. In January 2025, Smartsheet transitioned back into a privately held enterprise following a successful acquisition by prominent private equity firms Blackstone Inc. and Vista Equity Partners in an all-cash transaction valued at approximately $8.4 billion. Today, under the leadership of Chief Executive Officer Mark Mader and a workforce exceeding 3,000 global employees, Smartsheet continues to heavily prioritize a value-driven corporate culture and sustainable low-carbon digital innovations.