Verified employee & interview reviews

Sprinklr India Reviews

Gurugram, Haryana

5.0/ 5

3 reviews

Sprinklr India Private Limited, incorporated on January 30, 2012, is an unlisted private company operating as a subsidiary of Sprinklr Inc., an American software enterprise. The company is registered with the Registrar of Companies (RoC) in Bangalore, Karnataka. Globally, Sprinklr is widely recognized as a prominent provider of an AI-native platform designed for Unified Customer Experience Management (Unified-CXM). The platform's objective is to enable major brands to deliver customer experiences across various digital touchpoints by integrating human capabilities with artificial intelligence to optimize and automate workflows. The core offerings of the platform span across several specialized business suites, including Sprinklr Service, Sprinklr Social, Sprinklr Insights, and Sprinklr Marketing. These products assist enterprises in breaking down operational silos, consolidating disparate data tools, and managing high volumes of digital customer interactions across social networks, review sites, chat, and voice channels. The platform is utilized by major global organizations, including Fortune 100 enterprises such as Microsoft, P&G, and McDonald's, to unify their customer-facing teams and analyze real-time consumer data. In India, Sprinklr maintains a significant engineering and operations presence that supports its global product development and services framework. The Indian entity's industrial categorization under the Ministry of Corporate Affairs (MCA) involves software publishing, consultancy, and supply. This scope includes the production, supply, and documentation of ready-made software solutions, alongside custom software development designed to fit specific enterprise requirements. Financially, Sprinklr India Private Limited operates within a substantial revenue bracket, reporting operating revenues exceeding INR 500 crore, with specific disclosures for the fiscal year ending March 31, 2025, reaching approximately INR 1,100 crore. The authorized and paid-up share capital of the company is reported at INR 2.0 lakhs. The registered corporate office of Sprinklr India is situated at the 3rd Floor, East Wing, Building No. 3, Block B, Divyasree 77° Town Centre, Off HAL Airport Road, Yamlur Post, Bangalore, Karnataka, 560037. In addition to its primary setup in Bangalore, the company manages multiple operational and sales offices in Northern India, specifically within Gurugram, Haryana, located at commercial real estate venues like DLF City Phase III, Iris Tech Park on Sohna Road, and M3M Urbana in Sector 67. The leadership structure of the Indian entity involves a board of directors that has included corporate executives such as Srinivasa Suresh Devarakonda, Rory Patrick Read, and Jacob Scott, who oversee the organization's regional compliance, corporate governance, and growth strategies within the South Asian market.