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Thomas Cook India Reviews

Mumbai, Maharashtra

4.0/ 5

3 reviews

Thomas Cook (India) Limited (TCIL) is an Indian integrated travel and financial services company and stands as the leading omnichannel travel operator headquartered in the Asia-Pacific region. Headquartered in Mumbai, Maharashtra, the company operates as a key subsidiary of Canada-based Fairfax Financial Holdings Limited, which holds its majority stake through Fairbridge Capital (Mauritius) Limited. Originally established its first office in India in 1881, the company was formally incorporated in October 1978 and launched its initial public offering in 1983. The core operations of Thomas Cook India are diversified across several major business segments: travel and related services, financial services, vacation ownership and resorts, and digiphoto imaging services. In the travel vertical, the company offers a comprehensive suite of services including domestic and international holiday packages, corporate travel management, MICE (Meetings, Incentives, Conferences, and Exhibitions), visa and passport processing, and travel insurance. Its network spans across 28 countries on 5 continents, serving customers through thousands of touchpoints and a robust online presence. The financial services segment functions as an authorized foreign exchange dealer, engaging in the wholesale and retail purchase and sale of foreign currencies, prepaid multi-currency cards, and traveler's cheques. Through strategic acquisitions, the Thomas Cook India Group has expanded its portfolio to include prominent B2C and B2B brands such as SOTC Travel, Travel Corporation (India) Limited (TCI), SITA, Asian Trails, Desert Adventures, and Sterling Holiday Resorts Limited. Additionally, the group holds a 51% stake in DEI Holdings Limited, a global leader in imaging solutions. Financially, Thomas Cook India is publicly traded on both the National Stock Exchange (NSE) and the Bombay Stock Exchange (BSE) under the tickers THOMASCOOK and 500413, respectively. The company has demonstrated resilient financial performance, generating significant annual revenues from operations. Led by Executive Chairman Madhavan Menon, the company continues to pioneer digital innovation in the travel sector, earning prestigious industry accolades including the Masters of Risk award in Travel and Hospitality, and maintaining top-tier credit ratings from CRISIL and ICRA.