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Willis Towers Watson Reviews

London, England

4.0/ 5

3 reviews

Willis Towers Watson Public Limited Company, commercially known as WTW, is a leading British-American multinational advisory, broking, and solutions company. Formed in January 2016 through the $18 billion merger of Willis Group Holdings and Towers Watson, the firm has a rich heritage dating back to 1828. Headquartered in London, England, and legally domiciled in Ireland, WTW operates in more than 140 countries with a global workforce of approximately 48,000 to 51,000 employees. The company is publicly traded on the Nasdaq under the ticker symbol WTW and is a component of the S&P 500 index. WTW provides data-driven, insight-led solutions across three critical areas: people, risk, and capital. Its operational structure is divided into two primary segments: Health, Wealth & Career (HWC) and Risk & Broking (R&B). The Health, Wealth & Career segment is the larger of the two, typically generating 55-60% of the company's annual revenue. This segment focuses on helping organizations manage their most important asset: their people. Key services include health and benefits brokerage, where WTW designs and manages employer-sponsored medical, dental, and wellness programs. In the Wealth vertical, the firm provides retirement and actuarial consulting for pension plans, as well as investment advisory services for institutional investors like endowments and corporate treasuries. The Career vertical offers specialized advice on compensation strategy, executive pay, talent management, and employee experience. The Risk & Broking segment provides risk advisory and insurance brokerage services to a diverse client base ranging from small businesses to multinational corporations. The Corporate Risk & Broking division assists clients in placing and servicing commercial and specialty risks, including property, casualty, cyber, and executive liability. The Insurance Consulting and Technology (ICT) division provides insurers with actuarial software and advisory services for pricing, reserving, and capital modeling. Financially, WTW is a major global player, reporting consolidated revenue of approximately $9.48 billion in 2023 and $9.93 billion in 2024. Under the leadership of CEO Carl Hess, who took office in 2022, the company has focused on streamlining its portfolio and enhancing operational efficiency. This strategic shift included the $3.25 billion sale of its reinsurance arm, Willis Re, and a commercial rebranding to "WTW." WTW serves virtually every industry sector, including aerospace, financial services, healthcare, technology, and energy. The company is known for its iconic office locations, such as the Willis Building in London and its naming rights to the Willis Tower in Chicago. By integrating expertise in talent, assets, and ideas, WTW helps institutions strengthen their resilience and achieve sustainable growth in an increasingly complex global environment.