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Zomato Reviews

Gurugram, Haryana

4.3/ 5

3 reviews

Eternal Limited (formerly known as Zomato Limited) is a prominent Indian multinational technology conglomerate that has evolved from a food-tech pioneer into a comprehensive commerce ecosystem. Headquartered in Gurugram, Haryana, the company was founded in July 2008 by Deepinder Goyal and Pankaj Chaddah, initially launching as a restaurant-listing and menu-aggregation website named Foodiebay. Recognizing its potential to expand beyond food directories, the platform rebranded to Zomato in 2010 and subsequently transitioned into a full-scale digital marketplace, introducing online food delivery to the Indian market in 2015. Today, Eternal Limited operates as the parent entity overseeing four primary strategic business verticals: Zomato, Blinkit, Hyperpure, and District. The core Zomato application functions as a robust food ordering, delivery, and dining-out platform that bridges the gap between millions of monthly active consumers, hundreds of thousands of restaurant partners, and a vast network of independent delivery executives. Through its digital infrastructure, users can seamlessly search for local dining options, browse menus, read or submit crowd-sourced reviews, view user-uploaded photographs, and book table reservations. Its loyalty program, Zomato Gold, provides exclusive promotional privileges and dynamic discounts at partner establishments. To address varying consumer lifestyle and commercial demands, the company has heavily diversified its operational footprint. Through Hyperpure, launched in 2019, Zomato operates a reliable business-to-business (B2B) supply chain solution that provisions fresh ingredients, high-quality kitchen utilities, and sustainable packaging materials directly to restaurant operators. In 2022, Zomato strategically accelerated its position in the quick-commerce sector by acquiring Blinkit (formerly Grofers), a rapid-delivery marketplace designed to distribute everyday groceries, electronics, and household essentials to urban households within minutes. Additionally, its newer vertical, District, caters directly to the lifestyle and going-out segment, managing ticketing and entertainment experiences like the annual Zomaland food carnival. The conglomerate also manages the non-profit organization Feeding India, a volunteer-led hunger relief initiative acquired in 2019 that distributes thousands of daily meals to underserved communities. Financially, Zomato concluded a historic initial public offering (IPO) in July 2021, listing its equity shares on both the National Stock Exchange (NSE) and the Bombay Stock Exchange (BSE) under the ticker ZOMATO. Backed by institutional giants such as Info Edge, Ant Group, Temasek Holdings, and Peak XV Partners, the firm has secured billions in funding to drive market consolidation and technology engineering. Guided by CEO and Managing Director Deepinder Goyal, the company actively optimizes its operations through artificial intelligence and hyperlocal logistics networks. While historically navigating an intense market duopoly to secure market share, Zomato remains a definitive cornerstone of India's gig economy and digital commercial infrastructure.